Question: Do You Have To Return Phone To Asurion?

What is the non-return fee for Asurion?

If the damaged Covered Property is not returned to the Authorized Service Center within 15 days of the receipt of the replacement equipment, a Salvage Non-Return Fee of up to three hundred dollars ($300.00) may be billed to the Additional Insured..

How long after getting phone insurance can you claim?

How soon can I claim on phone insurance? You should be aware that the cover with some phone insurance companies doesn’t actually kick in for 14 days. So if anything happens to your phone in that time, you’re not covered, and they won’t pay out. Make sure you check the small print here!

Can you jailbreak a blacklisted phone?

Unfortunately, jailbreaking blacklisted iPhone won’t fix it because the IMEI is still blacklisted by carrier. … Updating the iOS for iPhone or flashing the firmware for Android devices will not make any difference since the bad IMEI or bad ESN will not be removed from carriers’ databases.

What happens if I report my phone lost then find it?

Lost your phone, reported it, then found it again? That’s fine, you can still sell it on. Just call up the same number you used to report it – as well as your network’s customer service – and tell them you’ve found it again and all is well.

Does asurion give you a new phone or refurbished?

Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you’ll be told if Asurion is electing to repair or replace the device, if it’s the latter, they’ll ship it out to you overnight. It may be new, or it may be refurbished.

What happens if I don’t return my damaged phone to Asurion?

Asurion wouldn’t blacklist the phone if you didn’t return it. This is something that would generally be done by your carrier (like if you reported it stolen to the carrier rather than accidentally damaged). … Asurion does blacklist, by sending the IMEI to Verizon, in cases of thegt or loss.

Does asurion deactivate lost phones?

When you make a claim through Asurion, they will blacklist the phone if you claim it has been lost or stolen. Only Asurion will be able to remove it from the blacklist, Fido has no control over this. Thanks for the replies!

How long do I have to return my phone to Asurion?

What do I do with my old phone? You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device. You will need to return the damaged or defective device within 10-15 days to avoid non-return charges.

Can I get my money back from Asurion?

The easiest way to obtain a refund/cancellation of your plan, is to click on the “return” button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer … see more. The protection plan can be refunded in full if cancelled within 30 days.

How do I get a live person at Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

Does asurion replace with new phones?

For all valid claims we will either repair or replace your product. However, each claim is unique. In some instances, where we are unable to repair your product, we will replace with a new or refurbished product of like kind and quality to the original product.

Does asurion come to your house?

Total Mobile Protection includes: For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

How does asurion phone replacement work?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.

Can you unlock a phone reported lost?

The only way that you can bypass a blacklist or unlock a blacklisted phone is through a third-party unlocking company. An unlocking company can only do so much as well.

What shipping company does asurion use?

FedExYour replacement device will be shipped through FedEx unless they cannot deliver and should arrive next day. Shipping times may vary.