Question: How Do I Get A Live Person At Asurion?

Can you return a replacement phone to Asurion?

You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device.

You will need to return the damaged or defective device within 10-15 days to avoid non-return charges..

What happens if you don’t return your phone to Asurion?

Asurion wouldn’t blacklist the phone if you didn’t return it. This is something that would generally be done by your carrier (like if you reported it stolen to the carrier rather than accidentally damaged).

Can I get my money back from Asurion?

The easiest way to obtain a refund/cancellation of your plan, is to click on the “return” button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer … see more. The protection plan can be refunded in full if cancelled within 30 days.

What does asurion do with damaged phones?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.

Is asurion a legit company?

100% SCAM. They have had to send me three devices because each one has had major issues. The most recent one they sent me stopped working after 6 weeks and they said they are no longer liable for it since it’s past a certain amount of time.

How much is a replacement phone from Asurion?

Affordable Option. Repairs as low as $29 so breaking your phone won’t break the bank.

What is asurion Home+?

Asurion Introduces Home+ Home Tech Protection and Support Coverage. … Asurion Home+ is one simple plan that covers and supports all the devices in your home – past and future purchases, regardless of the brand or where you purchased it.

Is Asurion Protection Plan worth?

When you take a closer look at what’s covered, the Asurion Protection Plan only claims to cover “failures due to power surge and other mechanical and electrical breakdowns.” While this is certainly good coverage to have for four years, it’s not the most robust in terms of protections.

How does asurion make money?

They make money selling used phones, not providing insurance. I end up paying almost $1300 for my $800 non-warranty, top of the line iPhone. AT&T makes a profit, Asurion makes a profit, and I take it in the rear! 7) Asurion offers a $89.99 screen repair program, but guess what, Not for my phone.

What all does asurion cover?

Asurion plans deliver fast, convenient repairs, simple plan management, 24/7 support, and online claims filing.Normal wear and tear.Defects in workmanship and materials.Mechanical and electrical breakdowns.Environmental factors.Power surge protection.

Does asurion use genuine Apple parts?

Nothing you get from Asurion is going to be brand new, unless you can pin them down into a guarantee. I.e., you end up with a factory shrinkwrapped box with a phone made of genuine Apple parts. Even Apple does not replace with new phones. But they do use genuine Apple parts in their refurbs.

Does asurion blacklist lose phones?

When you make a claim through Asurion, they will blacklist the phone if you claim it has been lost or stolen.

Is AppleCare the same as Asurion?

Asurion iPhone Insurance Unlike AppleCare, you can’t purchase Asurion directly. You purchase it through your phone carrier. Asurion is available on AT&T, Sprint, and Verizon under their Mobile Protection Plan, Complete, and Total Mobile plans respectively.

How many claims a year can you make with Asurion?

two claimsMonth-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim).

How long does it take asurion to approve a claim?

The whole process usually takes less than 10 minutes and our Customer Care team is available around the clock to help make the process as easy as possible. After you submit the device claim, you should receive an email with shipping and tracking information for your replacement device.

Is asurion a good place to work?

Overall good job if your into sales. Overall job and and benefits were great. You get a lot of free things and food. But they only care about sales and not how great you are as a representative.

What does asurion cover for iPhone?

Coverage for loss, theft, damage (including water damage and broken screens), and malfunctions.

Does asurion come to your house?

Total Mobile Protection includes: For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

Is Verizon protection plan worth?

Is Verizon insurance worth it? Verizon insurance can be a good option if you’re prone to breaking or losing your phone, but you might not need additional benefits like tech support and identify theft protection provided by Verizon Protect or Total Mobile Protection.

Are extended car warranties worth it?

While it may sound like a good idea in theory, extended warranties often come with a high price tag and don’t necessarily cover everything that could go wrong. Plus, many people who buy extended warranties never use them. In that case, an extended warranty becomes a cost with no financial return.

How long is the warranty on an Asurion replacement phone?

one-year warrantyNext-day replacement Rest assured, whether an Apple iPhone, Galaxy Note, Motorola Droid or more, we have you covered. Better yet, our replacement phones are backed by a one-year warranty.