Question: How Long Does It Take Asurion To Review A Claim?

How long does it take asurion to approve a claim?

The whole process usually takes less than 10 minutes and our Customer Care team is available around the clock to help make the process as easy as possible.

After you submit the device claim, you should receive an email with shipping and tracking information for your replacement device..

Will asurion replace with a different phone?

Our goal is to replace your device with your same make and model. However, some models may not be available. In this situation, we do our best to match feature functionality and other device qualities in determining the replacement you will receive.

What does asurion do with damaged phones?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.

Does asurion come to your house?

Total Mobile Protection includes: For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

What all does asurion cover?

Asurion plans deliver fast, convenient repairs, simple plan management, 24/7 support, and online claims filing.Normal wear and tear.Defects in workmanship and materials.Mechanical and electrical breakdowns.Environmental factors.Power surge protection.

How long does asurion take to deliver?

The majority of replacement devices ship next business day, from the time your claim is approved. Check with your provider for your program’s specific information.

What shipping company does asurion use?

FedExYour replacement device will be shipped through FedEx unless they cannot deliver and should arrive next day. Shipping times may vary.

Is Asurion Protection Plan worth?

When you take a closer look at what’s covered, the Asurion Protection Plan only claims to cover “failures due to power surge and other mechanical and electrical breakdowns.” While this is certainly good coverage to have for four years, it’s not the most robust in terms of protections.

How many claims a year can you make with Asurion?

two claimsMonth-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim).

What is asurion customer service number?

1-855-309-8342An Asurion expert will be happy to help you. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. Please call us at 1-855-309-8342 and we’ll be happy to help.

Does asurion blacklist lose phones?

When you make a claim through Asurion, they will blacklist the phone if you claim it has been lost or stolen. Only Asurion will be able to remove it from the blacklist, Fido has no control over this.

How do I know if my asurion phone is refurbished?

How to Check if Your Android Phone is Refurbished or Factory-NewTap your Phone app and open up the dialer.Using the touchscreen keypad, Dial ##786# (aka ##RTN#). No need to press dial, the phone should automatically open up to the RTN screen. From here Tap View. … Scroll down the RTN screen to Reconditioned status. Here there are only two possible status entries:Jan 9, 2019

How long does Assurant take to approve?

How long does it take Assurant to process a claim? Customer reviews generally mention a fast claims process with Assurant. Many reviews state claims take 24 hours or less to process.

Does asurion give you a new phone or refurbished?

Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you’ll be told if Asurion is electing to repair or replace the device, if it’s the latter, they’ll ship it out to you overnight. It may be new, or it may be refurbished.

How do I get a live person at Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

Can I get my money back from Asurion?

The easiest way to obtain a refund/cancellation of your plan, is to click on the “return” button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer … see more. The protection plan can be refunded in full if cancelled within 30 days.

What happens if you don’t return your phone to Asurion?

Asurion wouldn’t blacklist the phone if you didn’t return it. This is something that would generally be done by your carrier (like if you reported it stolen to the carrier rather than accidentally damaged).

Does asurion use Apple parts?

If you want a refurbished phone, get one from Apple directly. Since Asurion is a contractor with Apple for their theft and loss program for iPhones I would guess that they, or the contractor they use, does have access to Apple parts. But the warranty is through Asurion not Apple.