Quick Answer: Can You Return A Replacement Phone To Asurion?

Does asurion warranty their replacement phones?

Better yet, our replacement phones are backed by a one-year warranty..

What happens if you don’t return your phone to Asurion?

Asurion wouldn’t blacklist the phone if you didn’t return it. This is something that would generally be done by your carrier (like if you reported it stolen to the carrier rather than accidentally damaged).

How do I get a live person at Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

What is asurion customer service number?

1-855-309-8342An Asurion expert will be happy to help you. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. Please call us at 1-855-309-8342 and we’ll be happy to help.

How much is a replacement phone from Asurion?

Affordable Option. Repairs as low as $29 so breaking your phone won’t break the bank.

How do I claim my asurion warranty?

Filing a claim for a replacement device with Asurion is quick and easy, getting you reconnected fast with just a few simple steps….File your device claim onlineYour carrier.Your device make and model.A description of what happened.A billing and shipping address.A method of payment for the deductible.

Can I get my money back from Asurion?

The easiest way to obtain a refund/cancellation of your plan, is to click on the “return” button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer … see more. The protection plan can be refunded in full if cancelled within 30 days.

What does asurion do with damaged phones?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.

Does asurion come to your house?

Total Mobile Protection includes: For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

How many claims a year can you make with Asurion?

two claimsMonth-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim).

Are asurion warranties worth it?

When you take a closer look at what’s covered, the Asurion Protection Plan only claims to cover “failures due to power surge and other mechanical and electrical breakdowns.” While this is certainly good coverage to have for four years, it’s not the most robust in terms of protections.

Are replacement phones from Asurion new?

For all valid claims we will either repair or replace your product. However, each claim is unique. In some instances, where we are unable to repair your product, we will replace with a new or refurbished product of like kind and quality to the original product.

Can you sell asurion replacement phone?

Insurance phones do not have to be activated before they can be sold / changed to another mobile #. Yep, sell it. Just remember, the phone is going to say “Asurion” on the sticker behind the battery, so don’t forget to say it’s an insurance replacement.

How long do I have to return my phone to Asurion?

What do I do with my old phone? You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device. You will need to return the damaged or defective device within 10-15 days to avoid non-return charges.

Is Apple replacement phone refurbished?

Apple – Only sell refurbished phones for low prices. As for a replacement, they do NOT give you refurbished phones, nor are they new. The replacement phones specifically built for being used as replacements, meaning they are new.

What is a replacement phone?

A replacement unit is just that – a service unit used to replace a device. Every company sets aside some proportion of production as service units right from the factory, to provide stock for warranty replacements.

Are asurion replacement phones new or refurbished?

Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you’ll be told if Asurion is electing to repair or replace the device, if it’s the latter, they’ll ship it out to you overnight. It may be new, or it may be refurbished.

Are replacement phones refurbished?

When the model is fairly new, the replacements are likely to be new. As the model ages, they’re likely to get supplies of returned phones that were then reconditioned/repaired with new or used parts, so then they’re more likely to be refurbished.

How do I know if I got a refurbished phone?

How to Check if Your Android Phone is Refurbished or Factory-NewTap your Phone app and open up the dialer.Using the touchscreen keypad, Dial ##786# (aka ##RTN#). No need to press dial, the phone should automatically open up to the RTN screen. From here Tap View. … Scroll down the RTN screen to Reconditioned status. Here there are only two possible status entries:Jan 9, 2019

Does asurion blacklist lose phones?

When you make a claim through Asurion, they will blacklist the phone if you claim it has been lost or stolen. Only Asurion will be able to remove it from the blacklist, Fido has no control over this.

How long after getting phone insurance can you claim?

How soon can I claim on phone insurance? You should be aware that the cover with some phone insurance companies doesn’t actually kick in for 14 days. So if anything happens to your phone in that time, you’re not covered, and they won’t pay out. Make sure you check the small print here!