Quick Answer: Does Asurion Give You A New Phone Or Refurbished?

How long after getting phone insurance can you claim?

How soon can I claim on phone insurance.

You should be aware that the cover with some phone insurance companies doesn’t actually kick in for 14 days.

So if anything happens to your phone in that time, you’re not covered, and they won’t pay out.

Make sure you check the small print here!.

Does asurion send new phones or refurbished?

Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you’ll be told if Asurion is electing to repair or replace the device, if it’s the latter, they’ll ship it out to you overnight. It may be new, or it may be refurbished.

How do I know if my asurion phone is refurbished?

How to Check if Your Android Phone is Refurbished or Factory-NewTap your Phone app and open up the dialer.Using the touchscreen keypad, Dial ##786# (aka ##RTN#). No need to press dial, the phone should automatically open up to the RTN screen. From here Tap View. … Scroll down the RTN screen to Reconditioned status. Here there are only two possible status entries:Jan 9, 2019

Do you get a new phone with Asurion?

For all valid claims we will either repair or replace your product. However, each claim is unique. In some instances, where we are unable to repair your product, we will replace with a new or refurbished product of like kind and quality to the original product.

What happens if I don’t send my broken phone back?

If you don’t return the broken one they will charge your credit card, the same one you used for the deductible. They shouldn’t blacklist it if you didn’t report it lost or stolen but I have always returned the phones so I can’t say for sure. … No, you don’t have to pay off a phone when you make an insurance claim.

Do I send my SIM card back to Asurion?

Usually they only send a sim when the phone is lost or stolen. Keep the sim and send in the defective device. Do not send in any accessories. If your old SIM is not damaged and still active, please use that one.

Does asurion blacklist lose phones?

When you make a claim through Asurion, they will blacklist the phone if you claim it has been lost or stolen. Only Asurion will be able to remove it from the blacklist, Fido has no control over this.

How long does it take asurion to review a claim?

My point is that if you have Asurion coverage on your iPhone, regardless of whether you have ATT or Verizon, Asurion told me they require a faxed notarized affidavit to file any iPhone claim for either carrier and can take up to 24 hours to review the claim and recontact you via email or phone before even beginning to …

Can I get my money back from Asurion?

The easiest way to obtain a refund/cancellation of your plan, is to click on the “return” button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer … see more. The protection plan can be refunded in full if cancelled within 30 days.

How long does it take to get phone from Asurion?

Receive a replacement phone in as little as 24 hours. Rest assured, whether an Apple iPhone, Galaxy Note, Motorola Droid or more, we have you covered.

Does asurion come to your house?

Total Mobile Protection includes: For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

How much does asurion cost?

TEC costs $9 per device per month for phones and combines the two lower tiers: Asurion Wireless Phone Protection, which costs $7.15 per month for phones and protects against everything except device malfunction, and Verizon’s Wireless Extended Warranty, which costs $3 per month for phones, protects against device …

How do I activate my new phone from Asurion?

How to Activate a Verizon Asurion PhonePower off your original phone (If applicable) and charge your replacement device.Power on your replacement phone. Dial “*228” and press the “Send” button.Listen for the prompts. … Follow the prompts to enter your wireless number, last four digits of your Social Security number, account password and/or location code.More items…

Does Assurant send new phones?

Does Assurant give new phones? Assurant doesn’t give new phones as a replacement, usually. It offers customers refurbished phones of similar quality. If there is no refurbished phone available, then Assurant provides a new phone of similar quality.

How many claims can you file with Assurant?

A $17 charge will apply if you choose to pay by C.O.D. To look up your device-specific service fee/deductible, please click here. How many claims am I allowed to file? There is no limit to the number of claims you can file.

Do insurance companies give refurbished phones?

Some dedicated insurance providers insure refurbished mobile phones, but only if they have bee purchased directly from the manufacturer or from a mobile network provider. Most will not insure it if it has been purchased from a website such as eBay or from an auction.

How many claims can you file with Asurion?

Is there a limit to the amount of claims I can make on my phone? Yes. Most of our wireless carrier programs have coverage limits which range from two (2) claims in 12 months to three (3) claims in 12 months.

What happens if you don’t return your phone to Asurion?

Asurion wouldn’t blacklist the phone if you didn’t return it. This is something that would generally be done by your carrier (like if you reported it stolen to the carrier rather than accidentally damaged).

What is the difference between new and refurbished cell phones?

When you buy a new smartphone, you expect it to show up in a new box, with a charging cable, headphones and other accessories. But if you buy a refurbished model, you may not get all the accessories. A refurbished phone will usually include a charger, but other accessories are rare.

How do I get a live person at Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

How fast does Assurant ship phones?

Once a claim is approved, your replacement device will be shipped overnight, at no charge where available, for delivery within one to two business days. If you provided your email address when filing your claim, you’ll get an email with tracking info alerting you that the device has been shipped.