Quick Answer: How Long Do Assurant Claims Take?

What can you do with a blacklisted phone?

Sell your phone You can sell your blacklisted phone if it has a bad ESN/IMEI.

Some online buyback stores will buy financed phones you still owe money on, for example, and local repair stores might buy it for parts..

Can I get my money back from Asurion?

The easiest way to obtain a refund/cancellation of your plan, is to click on the “return” button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer … see more. The protection plan can be refunded in full if cancelled within 30 days.

Will asurion replace with a different phone?

Our goal is to replace your device with your same make and model. However, some models may not be available. In this situation, we do our best to match feature functionality and other device qualities in determining the replacement you will receive.

Is Assurant a good insurance company?

Assurant Insurance Company at a Glance It provides a range of coverages including renters insurance, mobile device insurance, flood protection insurance, and more. It has a high rating through AM Best and is a Fortune 500 company. Assurant has strong financial stability and offers 24/7 claims reporting.

Should I pay for phone insurance?

Cell phone insurance can be worth it if you’re prone to damaging or losing your phone. If cracking your screen or dropping your phone in water is a rare occurrence for you, however, cell phone insurance may be a waste of money.

What is asurion customer service number?

1-855-309-8342An Asurion expert will be happy to help you. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. Please call us at 1-855-309-8342 and we’ll be happy to help.

Are Assurant phones refurbished?

Assurant doesn’t give new phones as a replacement, usually. It offers customers refurbished phones of similar quality. If there is no refurbished phone available, then Assurant provides a new phone of similar quality. All replacement phones come with a six-month warranty.

What happens if you don’t return phone to Asurion?

Asurion wouldn’t blacklist the phone if you didn’t return it. This is something that would generally be done by your carrier (like if you reported it stolen to the carrier rather than accidentally damaged).

How do I get a live person at Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

Does asurion blacklist lose phones?

When you make a claim through Asurion, they will blacklist the phone if you claim it has been lost or stolen. Only Asurion will be able to remove it from the blacklist, Fido has no control over this.

How many claims can you file with Asurion?

Is there a limit to the amount of claims I can make on my phone? Yes. Most of our wireless carrier programs have coverage limits which range from two (2) claims in 12 months to three (3) claims in 12 months.

Who does asurion use for shipping?

FedExYour replacement device will be shipped through FedEx unless they cannot deliver and should arrive next day. Shipping times may vary.

How many claims a year can you make with Asurion?

two claimsMonth-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim).

How much is the non return fee for Asurion?

If the damaged Covered Property is not returned to the Authorized Service Center within 15 days of the receipt of the replacement equipment, a Salvage Non-Return Fee of up to three hundred dollars ($300.00) may be billed to the Additional Insured.

How long does asurion take to process a claim?

10 minutesThe whole process usually takes less than 10 minutes and our Customer Care team is available around the clock to help make the process as easy as possible. After you submit the device claim, you should receive an email with shipping and tracking information for your replacement device.

Is Asurion Protection Plan worth?

When you take a closer look at what’s covered, the Asurion Protection Plan only claims to cover “failures due to power surge and other mechanical and electrical breakdowns.” While this is certainly good coverage to have for four years, it’s not the most robust in terms of protections.

Does Assurant cover cracked screen?

The $99 service fee for screen only damage applies when service is provided through an Assurant-authorized repair center, where available; otherwise, a replacement device is available at $199. … For all other screen damage and accidental damage claims, the service fee is $99.

How long does it take to get a replacement phone from Assurant?

Once a claim is approved, your replacement device will be shipped overnight, at no charge where available, for delivery within one to two business days.

How many claims can you make with Assurant?

A $17 charge will apply if you choose to pay by C.O.D. To look up your device-specific service fee/deductible, please click here. How many claims am I allowed to file? There is no limit to the number of claims you can file.

What does Assurant cover?

The Assurant Premium Protection Plan covers repair or replacement of major appliances, small appliances, electrical products, fitness products, furniture, grills, home comfort products, plumbing, jetted tubs and tools due to failures or damages that occur during normal use.

How many insurance claims can I make with tmobile?

Maximum of two approved claims within a 12-month period for Device Protection and a maximum of three approved claims within a 12-month period for Protection<360> for claims of accidental damage, loss, or theft (subject to your service fee/deductible).

Can you jailbreak a blacklisted phone?

Unfortunately, jailbreaking blacklisted iPhone won’t fix it because the IMEI is still blacklisted by carrier. … Updating the iOS for iPhone or flashing the firmware for Android devices will not make any difference since the bad IMEI or bad ESN will not be removed from carriers’ databases.

What happens if I don’t send my broken phone back?

If you don’t return the broken one they will charge your credit card, the same one you used for the deductible. They shouldn’t blacklist it if you didn’t report it lost or stolen but I have always returned the phones so I can’t say for sure. … No, you don’t have to pay off a phone when you make an insurance claim.

What all does asurion cover?

Asurion plans deliver fast, convenient repairs, simple plan management, 24/7 support, and online claims filing.Normal wear and tear.Defects in workmanship and materials.Mechanical and electrical breakdowns.Environmental factors.Power surge protection.

Does asurion come to your house?

Total Mobile Protection includes: For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

How long does it take to get a replacement phone from Asurion?

24 hoursReceive a replacement phone in as little as 24 hours.

What does asurion do with damaged phones?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.