Quick Answer: How Long Does It Take To Get A New Phone From Asurion?

Does asurion blacklist lose phones?

When you make a claim through Asurion, they will blacklist the phone if you claim it has been lost or stolen.

Only Asurion will be able to remove it from the blacklist, Fido has no control over this..

What does asurion do with damaged phones?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.

What can you do with a blacklisted phone?

Sell your phone You can sell your blacklisted phone if it has a bad ESN/IMEI. Some online buyback stores will buy financed phones you still owe money on, for example, and local repair stores might buy it for parts.

Is Asurion Protection Plan worth?

When you take a closer look at what’s covered, the Asurion Protection Plan only claims to cover “failures due to power surge and other mechanical and electrical breakdowns.” While this is certainly good coverage to have for four years, it’s not the most robust in terms of protections.

Does asurion come to your house?

Total Mobile Protection includes: For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

Is there any way to Unblacklist a phone?

The only way that you can bypass a blacklist or unlock a blacklisted phone is through a third-party unlocking company. An unlocking company can only do so much as well. They can get a blacklisted phone unlocked with or without the use of an unlock code.

What happens if you don’t return phone to Asurion?

Asurion wouldn’t blacklist the phone if you didn’t return it. This is something that would generally be done by your carrier (like if you reported it stolen to the carrier rather than accidentally damaged).

Is insurance on a phone worth it?

Cell phone insurance can be worth it if you’re prone to damaging or losing your phone. If cracking your screen or dropping your phone in water is a rare occurrence for you, however, cell phone insurance may be a waste of money.

Can I go to Verizon to get a replacement phone?

If your Verizon device is lost, stolen, damaged, or malfunctioning, you may be eligible for a replacement if you are enrolled in device protection. Your plan may provide replacement, repair, and/or tech support for your mobile device.

How long does it take asurion to approve a claim?

The whole process usually takes less than 10 minutes and our Customer Care team is available around the clock to help make the process as easy as possible. After you submit the device claim, you should receive an email with shipping and tracking information for your replacement device.

What shipping company does asurion use?

FedExYour replacement device will be shipped through FedEx unless they cannot deliver and should arrive next day. Shipping times may vary.

Is AppleCare the same as Asurion?

Asurion iPhone Insurance Unlike AppleCare, you can’t purchase Asurion directly. You purchase it through your phone carrier. Asurion is available on AT&T, Sprint, and Verizon under their Mobile Protection Plan, Complete, and Total Mobile plans respectively.

Does asurion use genuine Apple parts?

Nothing you get from Asurion is going to be brand new, unless you can pin them down into a guarantee. I.e., you end up with a factory shrinkwrapped box with a phone made of genuine Apple parts. Even Apple does not replace with new phones. But they do use genuine Apple parts in their refurbs.

Will asurion replace a lost phone?

If your device was lost or stolen and is later found, you should contact Asurion and return it immediately by using the pre-addressed pre-paid return label included with the replacement device.

Does asurion give you a new phone?

For all valid claims we will either repair or replace your product. However, each claim is unique. In some instances, where we are unable to repair your product, we will replace with a new or refurbished product of like kind and quality to the original product.

How many claims a year can you make with Asurion?

two claimsMonth-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim).

How do I know if I got a refurbished phone?

How to Check if Your Android Phone is Refurbished or Factory-NewTap your Phone app and open up the dialer.Using the touchscreen keypad, Dial ##786# (aka ##RTN#). No need to press dial, the phone should automatically open up to the RTN screen. From here Tap View. … Scroll down the RTN screen to Reconditioned status. Here there are only two possible status entries:Jan 9, 2019

How can you tell if you got a refurbished iPhone?

Find Your iPhone’s Model NumberIf the model number starts with M, it was purchased new from Apple.If the model number starts with F, it was refurbished by Apple or a carrier.If the model number starts with P, it was sold as a personalized iPhone with an engraving.More items…•Feb 19, 2020

How does asurion make money?

They make money selling used phones, not providing insurance. I end up paying almost $1300 for my $800 non-warranty, top of the line iPhone. AT&T makes a profit, Asurion makes a profit, and I take it in the rear! 7) Asurion offers a $89.99 screen repair program, but guess what, Not for my phone.

What is asurion customer service number?

1-855-309-8342An Asurion expert will be happy to help you. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. Please call us at 1-855-309-8342 and we’ll be happy to help.

How long does it take to get a new phone through insurance claim?

In most cases, you’ll get your replacement device in 1 to 2 business days.

How do I get a live person at Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

Can I get my money back from Asurion?

The easiest way to obtain a refund/cancellation of your plan, is to click on the “return” button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer … see more. The protection plan can be refunded in full if cancelled within 30 days.

How long is the warranty on an Asurion replacement phone?

one-year warrantyNext-day replacement Rest assured, whether an Apple iPhone, Galaxy Note, Motorola Droid or more, we have you covered. Better yet, our replacement phones are backed by a one-year warranty.

What happens if I don’t send my broken phone back?

If you don’t return the broken one they will charge your credit card, the same one you used for the deductible. They shouldn’t blacklist it if you didn’t report it lost or stolen but I have always returned the phones so I can’t say for sure. … No, you don’t have to pay off a phone when you make an insurance claim.

Can you jailbreak a blacklisted phone?

Unfortunately, jailbreaking blacklisted iPhone won’t fix it because the IMEI is still blacklisted by carrier. … Updating the iOS for iPhone or flashing the firmware for Android devices will not make any difference since the bad IMEI or bad ESN will not be removed from carriers’ databases.

How long does it take Asurion insurance to ship a phone?

The majority of replacement devices ship next business day, from the time your claim is approved. Check with your provider for your program’s specific information.