Question: How Do I Get A Replacement Phone From Verizon?

How much does it cost to replace a phone with Verizon insurance?

Verizon offers four protection tiers.

The top tier, called Total Mobile Protection (TMP), costs $11 per month for one phone or $33 per month for three devices on one account.

It protects against device malfunction, damage, loss and theft; and carries a $49 – $199 deductible depending on the device..

What do I say to my insurance claim if I lost my phone?

What to say when claiming phone insuranceA crime reference or lost property number.Proof of purchase.IMEI number.Details of how your phone has been damaged or lost.Jan 8, 2020

How long does it take to get a replacement phone from Asurion?

24 hoursReceive a replacement phone in as little as 24 hours.

What is covered under asurion phone insurance?

Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you’ll be told if Asurion is electing to repair or replace the device, if it’s the latter, they’ll ship it out to you overnight. It may be new, or it may be refurbished.

Will Verizon replace my phone for free?

Verizon will not replace it since it was an insurance claim replacement. Also, the warranty is more than likely expired.

How long is Verizon warranty?

Most Verizon Wireless cell phones come with an automatic one-year warranty. Customers also have the option of adding extra warranty protection to their cell phone plans. This extra protection will cost an additional monthly fee and covers lost, stolen or damaged phones.

What does the Verizon phone insurance cover?

Wireless Phone Protection covers lost, stolen and damaged phones, including cracked screens and water damage. It does not cover manufacturing defects after the original warranty expires.

How long do you have to return a Verizon replacement phone?

90 day return policy for defective phone – Verizon Community.

What is a replacement phone?

A replacement unit is just that – a service unit used to replace a device. Every company sets aside some proportion of production as service units right from the factory, to provide stock for warranty replacements.

Is cell phone insurance worth it 2020?

Cell phone insurance can be worth it if you’re prone to damaging or losing your phone. If cracking your screen or dropping your phone in water is a rare occurrence for you, however, cell phone insurance may be a waste of money.

How do I get a live person at Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

Does Verizon replace defective phones?

If your Verizon device has a manufacturing defect, your Verizon warranty may cover repair or replacement. … To verify your eligibility for a Verizon warranty repair or replacement, call (800) 922-0204.

How do I file a claim with Asurion?

Filing a claim for a replacement device with Asurion is quick and easy, getting you reconnected fast with just a few simple steps….File your device claim onlineYour carrier.Your device make and model.A description of what happened.A billing and shipping address.A method of payment for the deductible.

How much is a replacement phone Verizon?

$99 for basic phones and other connected devices. $299 for smartphones and tablets.

What is the difference between AppleCare and Verizon insurance?

AppleCare covers only out of warranty failure. Verizon’s Total Equipment Coverage protects your iPhone against loss, theft, water and other liquid damage, as well as, accidental damage and out of warranty defects.

Does asurion replace with new phones?

For all valid claims we will either repair or replace your product. However, each claim is unique. In some instances, where we are unable to repair your product, we will replace with a new or refurbished product of like kind and quality to the original product.

Can I go to Verizon to get a replacement phone?

If your Verizon device is lost, stolen, damaged, or malfunctioning, you may be eligible for a replacement if you are enrolled in device protection. Your plan may provide replacement, repair, and/or tech support for your mobile device.