Question: How Does Asurion Warranty Work?

How do I claim my asurion warranty?

Filing a claim for a replacement device with Asurion is quick and easy, getting you reconnected fast with just a few simple steps….File your device claim onlineYour carrier.Your device make and model.A description of what happened.A billing and shipping address.A method of payment for the deductible..

Does asurion blacklist lose phones?

When you make a claim through Asurion, they will blacklist the phone if you claim it has been lost or stolen. Only Asurion will be able to remove it from the blacklist, Fido has no control over this.

How does asurion phone replacement work?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.

How do I use my asurion warranty on Amazon?

Go to https://hub.asurion.com/amazon/en.html.Follow the steps to upload your receipt.Once the product and plan is registered follow the steps to file a claim online.

How do I get a live person at Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

How long do you have to wait to file a claim with Asurion?

90 daysClaims must be reported within 60 or 90 days of the date of loss, depending on your carrier. Second, when you receive your replacement device, you’ll be required to return your damaged device with the prepaid shipping label that comes with the replacement.

Can I transfer Amazon warranty?

Thank you for your question. Our protection plans are transferable. We would simply need you, as the account holder, to contact us to provide consent and some information on the new protection plan recipient. Please contact us at 1 (866) 551-5924 with your Amazon Order ID and we will be happy to assist you.

Does asurion cover cracked screens?

Total Mobile Protection includes: For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

What happens if you don’t return your phone to Asurion?

Asurion wouldn’t blacklist the phone if you didn’t return it. This is something that would generally be done by your carrier (like if you reported it stolen to the carrier rather than accidentally damaged).

What is covered by Asurion Insurance?

Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you’ll be told if Asurion is electing to repair or replace the device, if it’s the latter, they’ll ship it out to you overnight. It may be new, or it may be refurbished.

Does asurion give you a refurbished phone?

For all valid claims we will either repair or replace your product. However, each claim is unique. In some instances, where we are unable to repair your product, we will replace with a new or refurbished product of like kind and quality to the original product.

Can I get my money back from Asurion?

The easiest way to obtain a refund/cancellation of your plan, is to click on the “return” button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer … see more. The protection plan can be refunded in full if cancelled within 30 days.

Does Amazon do warranty?

Some products sold directly by Amazon.co.uk and Warehouse Deals that are covered under a manufacturer’s warranty may be eligible for repair by a third-party repair service provider authorised by select manufacturers to repair their products.

Is water damage covered by Asurion?

While dropping your smartphone into liquid typically voids the manufacturer’s warranty automatically—many phones have indicators that change colors when wet—that isn’t the case when it comes to your smartphone insurance policy. If your phone is covered, you can file a claim at Asurion.com at any time.

Are asurion warranties good?

When you take a closer look at what’s covered, the Asurion Protection Plan only claims to cover “failures due to power surge and other mechanical and electrical breakdowns.” While this is certainly good coverage to have for four years, it’s not the most robust in terms of protections.

How much is the asurion deductible?

There are four deductible tiers: $50, $100, $150 and $200. Most phones will be in the top two deductible tiers and will therefore cost $11 a month. Like Verizon and AT&T, Sprint uses Asurion — so its plan covers device malfunction, damage, loss and theft.

How much is a replacement phone from Asurion?

Affordable Option. Repairs as low as $29 so breaking your phone won’t break the bank.

How long after getting phone insurance can you claim?

How soon can I claim on phone insurance? You should be aware that the cover with some phone insurance companies doesn’t actually kick in for 14 days. So if anything happens to your phone in that time, you’re not covered, and they won’t pay out. Make sure you check the small print here!

Does asurion warranty their replacement phones?

Better yet, our replacement phones are backed by a one-year warranty.

How many asurion claims a year?

Is there a limit to the amount of claims I can make on my phone? Yes. Most of our wireless carrier programs have coverage limits which range from two (2) claims in 12 months to three (3) claims in 12 months.

How does asurion make money?

They make money selling used phones, not providing insurance. I end up paying almost $1300 for my $800 non-warranty, top of the line iPhone. AT&T makes a profit, Asurion makes a profit, and I take it in the rear! 7) Asurion offers a $89.99 screen repair program, but guess what, Not for my phone.