Quick Answer: Do I Have To Return My Damaged Phone To Asurion?

How much is a replacement phone from Asurion?

Affordable Option.

Repairs as low as $29 so breaking your phone won’t break the bank..

What happens if I don’t return my damaged phone to Asurion?

Asurion wouldn’t blacklist the phone if you didn’t return it. This is something that would generally be done by your carrier (like if you reported it stolen to the carrier rather than accidentally damaged). … Asurion does blacklist, by sending the IMEI to Verizon, in cases of thegt or loss.

What is the non-return fee for Asurion?

If the damaged Covered Property is not returned to the Authorized Service Center within 15 days of the receipt of the replacement equipment, a Salvage Non-Return Fee of up to three hundred dollars ($300.00) may be billed to the Additional Insured.

Will I get a new phone from Asurion?

For all valid claims we will either repair or replace your product. However, each claim is unique. In some instances, where we are unable to repair your product, we will replace with a new or refurbished product of like kind and quality to the original product.

How long after getting phone insurance can you claim?

How soon can I claim on phone insurance? You should be aware that the cover with some phone insurance companies doesn’t actually kick in for 14 days. So if anything happens to your phone in that time, you’re not covered, and they won’t pay out. Make sure you check the small print here!

How do I claim my asurion warranty?

Filing a claim for a replacement device with Asurion is quick and easy, getting you reconnected fast with just a few simple steps….File your device claim onlineYour carrier.Your device make and model.A description of what happened.A billing and shipping address.A method of payment for the deductible.

What is asurion customer service number?

1-855-309-8342An Asurion expert will be happy to help you. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. Please call us at 1-855-309-8342 and we’ll be happy to help.

How does asurion make money?

They make money selling used phones, not providing insurance. I end up paying almost $1300 for my $800 non-warranty, top of the line iPhone. AT&T makes a profit, Asurion makes a profit, and I take it in the rear! 7) Asurion offers a $89.99 screen repair program, but guess what, Not for my phone.

Will asurion replace a phone with water damage?

Asurion will replace your ORIGINAL device if it is water damaged. But if you drop the replacement device they sent you in a pool it voids the warranty.

Does asurion blacklist lose phones?

When you make a claim through Asurion, they will blacklist the phone if you claim it has been lost or stolen. Only Asurion will be able to remove it from the blacklist, Fido has no control over this.

Can I get my money back from Asurion?

The easiest way to obtain a refund/cancellation of your plan, is to click on the “return” button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer … see more. The protection plan can be refunded in full if cancelled within 30 days.

How do I get a live person at Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

How do I activate my replacement phone from Asurion?

How to Activate a Verizon Asurion PhonePower off your original phone (If applicable) and charge your replacement device.Power on your replacement phone. Dial “*228” and press the “Send” button.Listen for the prompts. … Follow the prompts to enter your wireless number, last four digits of your Social Security number, account password and/or location code.More items…

What does asurion do with damaged phones?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.

How long do you have to wait to file a claim with Asurion?

90 daysClaims must be reported within 60 or 90 days of the date of loss, depending on your carrier. Second, when you receive your replacement device, you’ll be required to return your damaged device with the prepaid shipping label that comes with the replacement.

Is Asurion Protection Plan worth?

When you take a closer look at what’s covered, the Asurion Protection Plan only claims to cover “failures due to power surge and other mechanical and electrical breakdowns.” While this is certainly good coverage to have for four years, it’s not the most robust in terms of protections.

Does asurion come to your house?

Total Mobile Protection includes: For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

Do asurion phones have warranty?

Asurion Warranties protect against unexpected product failures and costly repairs or replacement and provide you with peace of mind. Asurion plans deliver fast, convenient repairs, simple plan management, 24/7 support, and online claims filing.

Does asurion cover damaged phones?

Asurion. … Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you’ll be told if Asurion is electing to repair or replace the device, if it’s the latter, they’ll ship it out to you overnight.

How long do I have to return my broken phone to Asurion?

What do I do with my old phone? You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device. You will need to return the damaged or defective device within 10-15 days to avoid non-return charges.

Can you jailbreak a blacklisted phone?

Unfortunately, jailbreaking blacklisted iPhone won’t fix it because the IMEI is still blacklisted by carrier. … Updating the iOS for iPhone or flashing the firmware for Android devices will not make any difference since the bad IMEI or bad ESN will not be removed from carriers’ databases.