Quick Answer: How Long Do You Have To File A Claim With Asurion?

Can you return a replacement phone to Asurion?

You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device.

You will need to return the damaged or defective device within 10-15 days to avoid non-return charges..

How many times can I claim phone insurance?

These basic insurance options from the Big Four carriers cover lost, stolen or damaged phones. They don’t cover phone malfunctions, but carriers often offer extended warranties packaged with insurance. Customers are typically limited to two claims in a 12-month period.

Can you get phone insurance after purchase?

You may have the option to add coverage up to 60 days after your phone purchase.

What does Assurant cover?

The Assurant Premium Protection Plan covers repair or replacement of major appliances, small appliances, electrical products, fitness products, furniture, grills, home comfort products, plumbing, jetted tubs and tools due to failures or damages that occur during normal use.

Can you insure your phone after it’s broken?

Phones and gadgets must be in good condition and full working order when you purchase the insurance. If there is evidence that the damage or loss occurred before the policy inception date, this will result in your claim being refused.

How long is the warranty on an Asurion replacement phone?

one-year warrantyNext-day replacement Rest assured, whether an Apple iPhone, Galaxy Note, Motorola Droid or more, we have you covered. Better yet, our replacement phones are backed by a one-year warranty.

How long do you have to file a claim with Assurant?

Only the Primary Account Holder or an authorized user can file a claim. Claims must be reported within 90 days of the incident unless state law requires additional time.

What happens if I don’t return my damaged phone to Asurion?

Asurion wouldn’t blacklist the phone if you didn’t return it. This is something that would generally be done by your carrier (like if you reported it stolen to the carrier rather than accidentally damaged). … Asurion does blacklist, by sending the IMEI to Verizon, in cases of thegt or loss.

How many claims can you make with Assurant?

A $17 charge will apply if you choose to pay by C.O.D. To look up your device-specific service fee/deductible, please click here. How many claims am I allowed to file? There is no limit to the number of claims you can file.

How do I get a live person at Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

How long does it take asurion to review a claim?

My point is that if you have Asurion coverage on your iPhone, regardless of whether you have ATT or Verizon, Asurion told me they require a faxed notarized affidavit to file any iPhone claim for either carrier and can take up to 24 hours to review the claim and recontact you via email or phone before even beginning to …

Does asurion blacklist lose phones?

When you make a claim through Asurion, they will blacklist the phone if you claim it has been lost or stolen. Only Asurion will be able to remove it from the blacklist, Fido has no control over this.

How long after getting phone insurance can you claim?

How soon can I claim on phone insurance? You should be aware that the cover with some phone insurance companies doesn’t actually kick in for 14 days. So if anything happens to your phone in that time, you’re not covered, and they won’t pay out. Make sure you check the small print here!

Can I get my money back from Asurion?

The easiest way to obtain a refund/cancellation of your plan, is to click on the “return” button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer … see more. The protection plan can be refunded in full if cancelled within 30 days.

What does asurion do with damaged phones?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.